Staff and Service Desks
Faculty Instructional Support Desk
Phone: 479-788-7460
E-mail: uafs@service-now.com
E-mail: uafs@service-now.com
Faculty who need technical assistance with Blackboard Learn, Ensemble Video, Camtasia,
or Respondus products should contact any of the aforementioned personnel via phone.
The preferred method for contacting Instructional Support with service requests is
via the department email InstructionalSupport@uafs.edu.
Faculty who need technical assistance with their office or lab computers, network, or on-campus internet connections should contact the Help Desk via Service Now.
Student Support Desk
Phone: 479-788-7460
E-mail: techsupport@uafs.edu
E-mail: techsupport@uafs.edu
Students who have a technical problem with their computer, including connecting to the Blackboard Learning System (BLS) or running Blackboard, should contact Technical Support.
Students who have course-related issues should contact their instructors.
Dr. Sky Zhang
Instructional Designer
Phone: 479-788-7316
Instructional Designer
Phone: 479-788-7316
Email: Sky.Zhang@uafs.edu